Press releases and other Documents
- Newsletter 2 (26th July 2016)
- EENA’s update on European projects (15th October 2015)
- Survey Results: What is the attitude of citizens towards Social Media (Summary Report)
- Radio Interview (24th August 2015)
- Newsletter 1 (29th June 2015)
- EENA’s update on European projects (18th June 2015)
- Interschutz exhibition (8th – 13th June 2015)
- EENA’s update on European projects (16th April 2015)
- European Commission published results from our Survey among ES (27th February 2015)
- EENA Annual Report 2014 (29th January 2015)
- EENA’s update on European projects (15th January 2015)
- Survey Results: What is the attitude of Emergency Service Staff regarding Social Media? (8th December 2014)
- EENA’s update on European projects (29th October 2014)
- Official letter informing on EmerGent project with invitation for cooperation (3rd July 2014)
- EENA’s update on European projects (17th June 2014)
- Social media and civil protection (15th April 2014)
- Kick-off meeting in Paderborn, Germany (15th – 17th April 2014)
- Article about Social Media in the 21st century – Einsatzkräfte im 21. Jahrhundert Teil 1 und Teil 2.
Scientific Publications
2018
- Christian Reuter, Marc-André Kaufhold (2018): Fifteen Years of Social Media in Emergencies: A Retrospective Review and Future Directions for Crisis Informatics, Journal of Contingencies and Crisis Management (JCCM) 26(1) doi:10.1111/1468-5973.12196
2017
- Habdank, Matthias, and Nikolai Rodehutskors. “Relevancy Assessment of Tweets using Supervised Learning Techniques.” Information and Communication Technologies for Disaster Management (ICT-DM), 2017 4nd International Conference on. IEEE, 2017. – submitted
- Marc-André Kaufhold, Christian Reuter, Thomas Ludwig, Simon Scholl(2017): Social Media Analytics: Eine Marktstudie im Krisenmanagement , INFORMATIK 2017, Lecture Notes in Informatics (LNI), Gesellschaft für Informatik, Maximilian Eibl, Martin Gaedke (ed.)
- Christian Reuter, Thomas Spielhofer (2017) Towards Social Resilience: A Quantitative and Qualitative Survey on Citizens’ Perception of Social Media in Emergencies in Europe, Journal Technological Forecasting and Social Change (TFSC) 121, p. 168-180
- Christian Reuter, Katja Pätsch, Elena Runft (2017): IT for Peace? Fighting Against Terrorism in Social Media – An Explorative Twitter Study, i-com: Journal of Interactive Media 16(2)
- Gaia Mosconi, Matthias Korn, Christian Reuter, Peter Tolmie, Maurizio Teli, Volkmar Pipek (2017)From Facebook to the Neighbourhood: Infrastructuring of Hybrid Community Engagement, Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)
- Christian Reuter, Marc-André Kaufhold, Inken Leopold, Hannah Knipp(2017)Katwarn, NINA or FEMA? Multi-Method Study on Distribution, Use and Public Views on Crisis Apps, European Conference on Information Systems (ECIS)
- Thomas Ludwig, Christoph Kotthaus, Christian Reuter, Sören van Dongen, Volkmar Pipek (2017): Situated crowdsourcing during disasters: Managing the tasks of spontaneous volunteers through public displays, International Journal of Human-Computer Studies (IJHCS) 102, p. 103-121
- Marc-André Kaufhold, Christian Reuter (2017): The Impact of Social Media in Emergencies: A Case Study with the Fire Department of Frankfurt, Proceedings of Information Systems for Crisis Response and Management (ISCRAM), Tina Comes, Frédérick Bénaben, Chihab Hanachi, Matthieu Lauras (ed.), p. 603-612
- Christian Reuter, Katja Pätsch, Elena Runft (2017): Terrorbekämpfung mithilfe sozialer Medien – ein explorativer Einblick am Beispiel von Twitter, Proceedings of the International Conference on Wirtschaftsinformatik (WI), J.M. Leimeister, W. Brenner (ed.), p. 649-663
2016
- Moi, Matthias ; Rodehutskors, Nikolai: Design of an Ontology for the Use of Social Media in Emergency Management. In: Web Based Communities and Social Media. Funchal, 2016, p. 8
- Reuter, C., Mentler, T., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S., Sautter, J. (2016) Proceedings des Workshops “Mensch-Computer-Interaktion in sicherheitskritischen Systemen”,Mensch & Computer: Workshopband, Aachen, Germany: Oldenbourg-Verlag (4th September 2016)
- Reuter, C., Ludwig, T., Kotthaus, C., Kaufhold, M.-A., Radziewski, E. von, & Pipek, V. (2016). Big Data in a Crisis? Creating Social Media Datasets for Emergency Management Research. I-Com: Journal of Interactive Media, 15(3). (31st August 2016)
- Reuter, C., Hupertz, J. (2016) Sozial auch ohne Netz – Soziale Medien bei Infrastrukturproblemen, Mensch & Computer: Workshopband, Aachen, Germany: Oldenbourg-Verlag (15th July 2016)
- Reuter, C., Kaufhold, M. (2016) Warum Katastrophenschutzbehörden soziale Medien nicht nutzen wollen, Mensch & Computer: Tagungsband, Aachen, Germany: Oldenbourg-Verlag (4th – 7th September 2016)
- Kaufhold, M., Reuter, C. (2016) The Self-Organization of Digital Volunteers across Social Media: The Case of the 2013 European Floods in Germany, Journal of Homeland Security and Emergency Management 13(1), p. 137–166, pdf (4th March 2106)
- Reuter, C., Amelunxen, C., Moi, M. (2016) Semi-Automatic Alerts and Notifications for Emergency Services based on Cross-Platform Social Media Data –Evaluation of a Prototype, Informatik 2016: von Menschen für Menschen, Klagenfurt: GI-Edition-Lecture Notes in Informatics (LNI) (26th – 30th September 2016)
- Reuter, C., Ludwig, T., Kaufhold, M., Hupertz, J. (2016) Social Media Resilience during Infrastructure Breakdowns using Mobile Ad-Hoc Networks, Advances and New Trends in Environmental Informatics – Proceedings of the 30th EnviroInfo Conference, V. Wohlgemuth (ed.), Berlin, Germany: Springer (13th – 16th September 2016)
- Reuter, C., Geilen, G., Gellert, R. (2016) Sicherheit vs. Privatsphäre: Zur Akzeptanz von Überwachung in sozialen Medien im Kontext von Terrorkrisen, Informatik 2016: von Menschen für Menschen, Klagenfurt: GI-Edition-Lecture Notes in Informatics (LNI) (27th September 2016)
- Reuter, C., Ludwig, T., Kaufhold, M., Spielhofer, T. (2016) Emergency Services’ Attitudes towards Social Media: A Quantitative and Qualitative Survey across Europe, International Journal on Human-Computer Studies (IJHCS), pdf (8th March 2016)
- Reuter, C., Mentler, T., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S., Sautter, J. (2016) Aktuelle Ansätze zur Mensch-Computer-Interaktion in sicherheitskritischen Systemen, Mensch & Computer, Aachen, Germany: Oldenbourg (4th September 2016)
2015
- Kaufhold, M., Reuter, C.: Konzept und Evaluation einer Facebook-Applikation zur crossmedialen Selbstorganisation freiwilliger Helfer. In: Proceedings of the International Conference on Wirtschaftsinformatik (WI), Osnabrück, Germany, 2015, pp. 1844-1858. (17th May 2015)
- Ludwig, T., Reuter, C., Heukäufer R., Pipek, V.: CoTable: Collaborative Social Media Analysis with Multi-Touch Tables. In: Proceedings of the Information Systems for Crisis Response and Management (ISCRAM), Kristiansand, Norway, 2015. (24th May 2015)
- Ludwig, T., Reuter, C., Pipek, V.: Social Haystack: Dynamic Quality Assessment of Citizen-Generated Content in Social Media during Emergencies. In: Transactions on Human Computer Interaction (ToCHI), vol. 21, iss. accepted, 2015. (4th July 2015)
- Ludwig, T., Reuter, C., Siebigteroth, T., Pipek, V.: CrowdMonitor: Mobile Crowd Sensing for Assessing Physical and Digital Activities of Citizens during Emergencies. In: Proceedings of the Conference on Human Factors in Computing Systems (CHI), Seoul, Korea, 2015. (1st May 2015)
- Moi, M., Friberg, T., Marterer, R., Reuter, C., Ludwig, T., Markham, D., Hewlett, M., Muddiman, A. Strategy for Processing and Analyzing Social Media Data Streams in Emergencies. In: Proceedings of the International Conference on Information and Communication Technologies for Disaster Management (ICT-DM). Brest, France (30th November 2015 – 2nd December 2015)
- Reuter, C., Ludwig, T., Friberg, T., Pratzler-Wanczura, S., Gizikis, A. (2015) Social Media and Emergency Services? Interview Study on Current and Potential Use in 7 European Countries, International Journal of Information Systems for Crisis Response and Management (IJISCRAM) 7(2), p. 36-58 (1st December 2015)
- Reuter, C., Ludwig, T., Funke, T., Pipek, V.: SOMAP: Network Independent Social-Offline-Map-Mashup. In: Proceedings of the Information Systems for Crisis Response and Management (ISCRAM), Kristiansand, Norway, 2015. (24th May 2015)
- Reuter, C., Mentler, T., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S., Sautter, J. (Eds.): Proceedings des Workshops “Mensch-Computer-Interaktion und Social Computing in sicherheitskritischen Systemen” (KritischeMCI). In: Mensch & Computer 2015 – Workshopband, Oldenbourg-Verlag. (6th – 9th September 2015)
- Reuter, C., Ludwig, T., Ritzkatis, M., & Pipek, V. (2015). Social-QAS: Tailorable Quality Assessment Service for Social Media Content. In Proceedings of the International Symposium on End-User Development (IS-EUD). Lecture Notes in Computer Science. (30th April 2015)
- Reuter, C., Ludwig, T., Kaufhold, M.-A., & Pipek, V. (2015). XHELP: Design of a Cross-Platform Social-Media Application to Support Volunteer Moderators in Disasters. In CHI ’15: Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (pp. 4093–4102). Seoul, Korea: ACM Press. (18th April 2016)
- Reuter, C., Schröter, J.: Microblogging during the European Floods 2013: What Twitter May Contribute in German Emergencies. In: International Journal of Information Systems for Crisis Response and Management (IJISCRAM), 7(1). (13th January 2015)
2014
- Greenlaw, R., Muddiman, A., Friberg, T., Moi, M., Cristaldi, M., Ludwig, T., Reuter, C.: The EmerGent project: Emergency Management in Social Media Generation – Dealing with Big Data from Social Media Data Stream. In: Workshop on Big Data, Intelligence Management and Analytics Workshop. 7th IEEE/ACM International Conference on Utility and Cloud Computing (UCC), London, United Kingdom, 2014. (8th December 2014)
- Pipek, V., Reuter, C. (Eds.): Special Issue zum Themenschwerpunkt Krisenmanagement. i-com – Zeitschrift für interaktive und kooperative Medien, Vol. 13, No.1 (ISSN: 2196-6826).
- Reuter, C.: Emergent Collaboration Infrastructures: Technology Design for Inter-Organizational Crisis Management (Ph.D. Thesis), Siegen, Germany: Springer Gabler, 2014. (31th October 2014)
- Reuter, C., Ludwig, T., Pipek, V., Herczeg, M., Mentler, T., Nestler, S., Sautter, J. (Eds.): Mensch-Computer-Interaktion und Social Computing in Krisensituationen. In: Mensch & Computer 2014 – Workshopband, Hrsg. Koch, M., Butz, A., Schlichter, J. München, Oldenbourg-Verlag, pp. 99-140. (ISBN: 978-3-11-034450-9)
- Ludwig, T., Siebigteroth, T.: Unterstützung von BOS durch Mobile Crowd Sensing in Schadenslagen. In Workshop-Proceedings der Tagung Mensch & Computer. München, Germany: Oldenbourg-Verlag. (31st August 2014 – 3rd September 2014)
- Reuter, C., Ludwig, T., Pipek, V., Herczeg, M., Mentler, T., Nestler, S., Sautter, J.: Mensch-Computer-Interaktion und Social Computing in Krisensituationen. In: Mensch & Computer 2014 – Workshopband, Hrsg. Koch, M., Butz, A., Schlichter, J. München, Germany: Oldenbourg-Verlag, pp. 101-104. (ISBN: 978-3-11-034450-9) (20th August 2014)
- Reuter, C., Scholl, S.: Technical Limitations for Designing Applications for Social Media. In: Mensch & Computer 2014 – Workshopband, Hrsg. Koch, M., Butz, A., Schlichter, J. München, Oldenbourg-Verlag, pp. 131-140. (ISBN: 978-3-11-034450-9) (31st August 2014)
- Reuter, C., Ritzakis, M.: Adaptierbare Qualitätsbewertung bürgergenerierter Inhalte aus sozialen Medien. In: Mensch und Computer 2014 – Tagungsband: Interaktiv unterwegs – Freiräume gestalten, Hrsg. v. Butz,A., Koch,M., Schlichter, J., München, Oldenbourg-Verlag, pp.115-124. (ISBN: 978-3-11-034448-6) (2nd September 2016)
- Reuter, C., Ritzkatis, M., Ludwig, T.: Entwicklung eines SOA-basierten und anpassbaren Bewertungsdienstes für Inhalte aus sozialen Medien. In Informatik – Big Data – Komplexität meistern. Stuttgart, Germany: GI-Edition-Lecture Notes in Informatics (LNI). (24th September 2014)
Conferences, Workshops, etc.
- SMEM: Expectations and Challanges (17th November 2016)
- VOST112 Workshop: Demonstration and Evaluation of the EmerGent tools (14th – 15th October 2016)
- Communication Management in Public Administration (26th – 29th September 2016)
- Dissemination oft the EmerGent tools + Case Study interview (26th September 2016)
- 13th International Conference on Web Based Communities and Social Media (1st – 3rd July 2016)
- Project presentation and discussion about future potentials of SMS within VOST (16th – 17th April 2016)
- Presentaiton of the EmerGent project and results as well as participation in workshops about future potentials of social media (22nd to 24th Feburary 2016)
- EmerGent presentation at ISCRAM EU Project Symposium
- EENA Members’ workshop & Meet your MEP (19th – 21st October 2015)
- Common Alerting Protocol (CAP) Implementation Workshop (23rd – 24th September 2015)
- 30-years Jubileumsseminar of Vestlandsforsking (21st September 2015)
- EmerGent at the Open Source Intelligence Dissemination (8th July 2015)
- Council Meeting (4th – 6th June2015)
- EU Project Symposium (27th May 2015)
- World Wide Web Conference (18th May 2015)
- EENA Conference (22nd – 24th April, 2015)
- Social media as a tool supporting making a decision (13th March 2015)
- Social media as a tool supporting emergency services (15th January 2015)
- Using social media as a new way of communication with society in the scope of emergency management (16th October 2014)
- Council Meeting (9th – 11th October 2014)
- Social media as a tool supporting KSRG rescue operations (10th October 2014)
Deliverables
Note: To access a deliverable please contact us
Work Package 2: Impact of Social Media in Emergencies
Work Package 3: Analysis of Social Media in Emergencies Today and Tomorrow
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D3.1 | Usage of Patterns of Social Media in Emergencies | 30/06/2014 |
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D3.2 | Guidelines for Social Media Integration into existing ES Systems | 31/07/2014 |
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D3.3 | Interaction Design Patterns for Using EmerGent in Social Apps | 30/06/2014 |
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D3.4 | User Requirements, Version 1 | 31/10/2014 |
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D3.5 | User Requirements, Version 2 | 29/02/2016 |
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D3.6 | End-user based view on Potentials of Social Media Usage for ES and citizens’ involvement in the EMC | 31/10/2014 |
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D3.7 | Potentials of Social Media Usage by ES and citizens’ involvement in the EMC enabled by EmerGent | 31/05/2016 |
Work Package 4: Information Mining and Information Quality
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D4.1 | Semantic Data Model, Version 1 | 30/09/2014 |
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D4.2 | Semantic Data Model, Version 2 | 31/03/2016 |
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D4.3 | Specification of Mining Methods to develop, Version 1 | 30/09/2014 |
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D4.4 | Specification of Mining Methods to develop, Version 2 | 31/03/2016 |
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D4.5 | Information Quality Criteria and Indicators | 31/03/2017 |
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D4.6 | Specification of Information Mining and Information Quality components | 31/01/2015 |
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D4.7 | Concept for enhanced Data Visualisation & Filtering | 30/04/2016 |
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D4.8 | Documentation of Information Mining and Information Quality components | 31/10/2016 |
Work Package 5: Information Collection and Presentation
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D5.1 | Identification of Social Network Providers and API Design | 30/09/2014 |
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D5.2 | Design of Information Routing to Emergency Services and Citizens | 31/12/2014 |
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D5.3 | Design of Information Routing to Emergency Services and Citizens | 31/12/2014 |
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D5.4 | Information gathering and expected Interfaces | 31/07/2015 |
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D5.5 | Implementation and Verification of Information Routing and Social Apps, Version 1 | 30/06/2015 |
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D5.6 | Implementation and Verification of Information Routing and Social Apps, Version 2 | 31/10/2015 |
Work Package 6: Novel Emergency Management in Social Media Generation
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D6.1 | Specification of the Overall System Architecture | 28/02/2015 |
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D6.2 | Validation of Components and the integrated System, Version 1 | 31/01/2016 |
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D6.3 | Validation of Components and the integrated System, Version 2 | 31/03/2017 |
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D6.4 | User-oriented Evaluation | 31/07/2017 |
Work Package 7: Guidelines, Dissemination, Exploitation and Ethics
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D7.1 | Dissemination Activities | 31/03/2017 |
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D7.2 | Dissemination Campaign | 31/05/2017 |
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D7.3 | Guidelines to increase the Benefit of Social Media in Emergencies | 31/05/2017 |
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D7.4 | Exploitation activities | 31/07/2017 |
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D7.5 | Data Protection and Privacy | 31/07/2014 |
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D7.6 | Continuous Monitoring of Legal Ethical Definitions and Compliance & Measures against improper Use of Data, Version 1 | 31/03/2015 |
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D7.7 | Continuous Monitoring of Legal Ethical Definitions and Compliance & Measures against improper Use of Data, Version 2 | 31/05/2016 |
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D7.8 | Continuous Monitoring of Legal Ethical Definitions and Compliance & Measures against improper Use of Data, Version 2 | 31/05/2017 |
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D7.9 | Ethical Notifications and Approvals | 31/07/2014 |