Due to the time that has passed, many external links are no longer accessible. We apologise for this, but unfortunately we cannot guarantee any further maintenance at this time.
Press releases and other Documents
- Newsletter 2 (26th July 2016)
- EENA’s update on European projects (15th October 2015)
- Survey Results: What is the attitude of citizens towards Social Media (Summary Report)
- Radio Interview (24th August 2015)
- Newsletter 1 (29th June 2015)
- EENA’s update on European projects (18th June 2015)
- Interschutz exhibition (8th – 13th June 2015)
- EENA’s update on European projects (16th April 2015)
- European Commission published results from our Survey among ES (27th February 2015)
- EENA Annual Report 2014 (29th January 2015)
- EENA’s update on European projects (15th January 2015)
- Survey Results: What is the attitude of Emergency Service Staff regarding Social Media? (8th December 2014)
- EENA’s update on European projects (29th October 2014)
- Official letter informing on EmerGent project with invitation for cooperation (3rd July 2014)
- EENA’s update on European projects (17th June 2014)
- Social media and civil protection (15th April 2014)
- Kick-off meeting in Paderborn, Germany (15th – 17th April 2014)
- Article about Social Media in the 21st century – Einsatzkräfte im 21. Jahrhundert Teil 1 und Teil 2.
Scientific Publications
2018
2017
- Habdank, Matthias, and Nikolai Rodehutskors. “Relevancy Assessment of Tweets using Supervised Learning Techniques.” Information and Communication Technologies for Disaster Management (ICT-DM), 2017 4nd International Conference on. IEEE, 2017. – submitted
- Marc-André Kaufhold, Christian Reuter, Thomas Ludwig, Simon Scholl(2017): Social Media Analytics: Eine Marktstudie im Krisenmanagement , INFORMATIK 2017, Lecture Notes in Informatics (LNI), Gesellschaft für Informatik, Maximilian Eibl, Martin Gaedke (ed.)
- Christian Reuter, Thomas Spielhofer (2017) Towards Social Resilience: A Quantitative and Qualitative Survey on Citizens’ Perception of Social Media in Emergencies in Europe, Journal Technological Forecasting and Social Change (TFSC) 121, p. 168-180
- Christian Reuter, Katja Pätsch, Elena Runft (2017): IT for Peace? Fighting Against Terrorism in Social Media – An Explorative Twitter Study, i-com: Journal of Interactive Media 16(2)
- Gaia Mosconi, Matthias Korn, Christian Reuter, Peter Tolmie, Maurizio Teli, Volkmar Pipek (2017)From Facebook to the Neighbourhood: Infrastructuring of Hybrid Community Engagement, Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)
- Christian Reuter, Marc-André Kaufhold, Inken Leopold, Hannah Knipp(2017)Katwarn, NINA or FEMA? Multi-Method Study on Distribution, Use and Public Views on Crisis Apps, European Conference on Information Systems (ECIS)
- Thomas Ludwig, Christoph Kotthaus, Christian Reuter, Sören van Dongen, Volkmar Pipek (2017): Situated crowdsourcing during disasters: Managing the tasks of spontaneous volunteers through public displays, International Journal of Human-Computer Studies (IJHCS) 102, p. 103-121
- Marc-André Kaufhold, Christian Reuter (2017): The Impact of Social Media in Emergencies: A Case Study with the Fire Department of Frankfurt, Proceedings of Information Systems for Crisis Response and Management (ISCRAM), Tina Comes, Frédérick Bénaben, Chihab Hanachi, Matthieu Lauras (ed.), p. 603-612
- Christian Reuter, Katja Pätsch, Elena Runft (2017): Terrorbekämpfung mithilfe sozialer Medien – ein explorativer Einblick am Beispiel von Twitter, Proceedings of the International Conference on Wirtschaftsinformatik (WI), J.M. Leimeister, W. Brenner (ed.), p. 649-663
2016
- Moi, Matthias ; Rodehutskors, Nikolai: Design of an Ontology for the Use of Social Media in Emergency Management. In: Web Based Communities and Social Media. Funchal, 2016, p. 8
- Reuter, C., Mentler, T., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S., Sautter, J. (2016) Proceedings des Workshops “Mensch-Computer-Interaktion in sicherheitskritischen Systemen”,Mensch & Computer: Workshopband, Aachen, Germany: Oldenbourg-Verlag (4th September 2016)
- Reuter, C., Ludwig, T., Kotthaus, C., Kaufhold, M.-A., Radziewski, E. von, & Pipek, V. (2016). Big Data in a Crisis? Creating Social Media Datasets for Emergency Management Research. I-Com: Journal of Interactive Media, 15(3). (31st August 2016)
- Reuter, C., Hupertz, J. (2016) Sozial auch ohne Netz – Soziale Medien bei Infrastrukturproblemen, Mensch & Computer: Workshopband, Aachen, Germany: Oldenbourg-Verlag (15th July 2016)
- Reuter, C., Kaufhold, M. (2016) Warum Katastrophenschutzbehörden soziale Medien nicht nutzen wollen, Mensch & Computer: Tagungsband, Aachen, Germany: Oldenbourg-Verlag (4th – 7th September 2016)
- Kaufhold, M., Reuter, C. (2016) The Self-Organization of Digital Volunteers across Social Media: The Case of the 2013 European Floods in Germany, Journal of Homeland Security and Emergency Management 13(1), p. 137–166, pdf (4th March 2106)
- Reuter, C., Amelunxen, C., Moi, M. (2016) Semi-Automatic Alerts and Notifications for Emergency Services based on Cross-Platform Social Media Data –Evaluation of a Prototype, Informatik 2016: von Menschen für Menschen, Klagenfurt: GI-Edition-Lecture Notes in Informatics (LNI) (26th – 30th September 2016)
- Reuter, C., Ludwig, T., Kaufhold, M., Hupertz, J. (2016) Social Media Resilience during Infrastructure Breakdowns using Mobile Ad-Hoc Networks, Advances and New Trends in Environmental Informatics – Proceedings of the 30th EnviroInfo Conference, V. Wohlgemuth (ed.), Berlin, Germany: Springer (13th – 16th September 2016)
- Reuter, C., Geilen, G., Gellert, R. (2016) Sicherheit vs. Privatsphäre: Zur Akzeptanz von Überwachung in sozialen Medien im Kontext von Terrorkrisen, Informatik 2016: von Menschen für Menschen, Klagenfurt: GI-Edition-Lecture Notes in Informatics (LNI) (27th September 2016)
- Reuter, C., Ludwig, T., Kaufhold, M., Spielhofer, T. (2016) Emergency Services’ Attitudes towards Social Media: A Quantitative and Qualitative Survey across Europe, International Journal on Human-Computer Studies (IJHCS), pdf (8th March 2016)
- Reuter, C., Mentler, T., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S., Sautter, J. (2016) Aktuelle Ansätze zur Mensch-Computer-Interaktion in sicherheitskritischen Systemen, Mensch & Computer, Aachen, Germany: Oldenbourg (4th September 2016)
2015
- Kaufhold, M., Reuter, C.: Konzept und Evaluation einer Facebook-Applikation zur crossmedialen Selbstorganisation freiwilliger Helfer. In: Proceedings of the International Conference on Wirtschaftsinformatik (WI), Osnabrück, Germany, 2015, pp. 1844-1858. (17th May 2015)
- Ludwig, T., Reuter, C., Heukäufer R., Pipek, V.: CoTable: Collaborative Social Media Analysis with Multi-Touch Tables. In: Proceedings of the Information Systems for Crisis Response and Management (ISCRAM), Kristiansand, Norway, 2015. (24th May 2015)
- Ludwig, T., Reuter, C., Pipek, V.: Social Haystack: Dynamic Quality Assessment of Citizen-Generated Content in Social Media during Emergencies. In: Transactions on Human Computer Interaction (ToCHI), vol. 21, iss. accepted, 2015. (4th July 2015)
- Ludwig, T., Reuter, C., Siebigteroth, T., Pipek, V.: CrowdMonitor: Mobile Crowd Sensing for Assessing Physical and Digital Activities of Citizens during Emergencies. In: Proceedings of the Conference on Human Factors in Computing Systems (CHI), Seoul, Korea, 2015. (1st May 2015)
- Moi, M., Friberg, T., Marterer, R., Reuter, C., Ludwig, T., Markham, D., Hewlett, M., Muddiman, A. Strategy for Processing and Analyzing Social Media Data Streams in Emergencies. In: Proceedings of the International Conference on Information and Communication Technologies for Disaster Management (ICT-DM). Brest, France (30th November 2015 – 2nd December 2015)
- Reuter, C., Ludwig, T., Friberg, T., Pratzler-Wanczura, S., Gizikis, A. (2015) Social Media and Emergency Services? Interview Study on Current and Potential Use in 7 European Countries, International Journal of Information Systems for Crisis Response and Management (IJISCRAM) 7(2), p. 36-58 (1st December 2015)
- Reuter, C., Ludwig, T., Funke, T., Pipek, V.: SOMAP: Network Independent Social-Offline-Map-Mashup. In: Proceedings of the Information Systems for Crisis Response and Management (ISCRAM), Kristiansand, Norway, 2015. (24th May 2015)
- Reuter, C., Mentler, T., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S., Sautter, J. (Eds.): Proceedings des Workshops “Mensch-Computer-Interaktion und Social Computing in sicherheitskritischen Systemen” (KritischeMCI). In: Mensch & Computer 2015 – Workshopband, Oldenbourg-Verlag. (6th – 9th September 2015)
- Reuter, C., Ludwig, T., Ritzkatis, M., & Pipek, V. (2015). Social-QAS: Tailorable Quality Assessment Service for Social Media Content. In Proceedings of the International Symposium on End-User Development (IS-EUD). Lecture Notes in Computer Science. (30th April 2015)
- Reuter, C., Ludwig, T., Kaufhold, M.-A., & Pipek, V. (2015). XHELP: Design of a Cross-Platform Social-Media Application to Support Volunteer Moderators in Disasters. In CHI ’15: Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (pp. 4093–4102). Seoul, Korea: ACM Press. (18th April 2016)
- Reuter, C., Schröter, J.: Microblogging during the European Floods 2013: What Twitter May Contribute in German Emergencies. In: International Journal of Information Systems for Crisis Response and Management (IJISCRAM), 7(1). (13th January 2015)
2014
- Greenlaw, R., Muddiman, A., Friberg, T., Moi, M., Cristaldi, M., Ludwig, T., Reuter, C.: The EmerGent project: Emergency Management in Social Media Generation – Dealing with Big Data from Social Media Data Stream. In: Workshop on Big Data, Intelligence Management and Analytics Workshop. 7th IEEE/ACM International Conference on Utility and Cloud Computing (UCC), London, United Kingdom, 2014. (8th December 2014)
- Pipek, V., Reuter, C. (Eds.): Special Issue zum Themenschwerpunkt Krisenmanagement. i-com – Zeitschrift für interaktive und kooperative Medien, Vol. 13, No.1 (ISSN: 2196-6826).
- Reuter, C.: Emergent Collaboration Infrastructures: Technology Design for Inter-Organizational Crisis Management (Ph.D. Thesis), Siegen, Germany: Springer Gabler, 2014. (31th October 2014)
- Reuter, C., Ludwig, T., Pipek, V., Herczeg, M., Mentler, T., Nestler, S., Sautter, J. (Eds.): Mensch-Computer-Interaktion und Social Computing in Krisensituationen. In: Mensch & Computer 2014 – Workshopband, Hrsg. Koch, M., Butz, A., Schlichter, J. München, Oldenbourg-Verlag, pp. 99-140. (ISBN: 978-3-11-034450-9)
- Ludwig, T., Siebigteroth, T.: Unterstützung von BOS durch Mobile Crowd Sensing in Schadenslagen. In Workshop-Proceedings der Tagung Mensch & Computer. München, Germany: Oldenbourg-Verlag. (31st August 2014 – 3rd September 2014)
- Reuter, C., Ludwig, T., Pipek, V., Herczeg, M., Mentler, T., Nestler, S., Sautter, J.: Mensch-Computer-Interaktion und Social Computing in Krisensituationen. In: Mensch & Computer 2014 – Workshopband, Hrsg. Koch, M., Butz, A., Schlichter, J. München, Germany: Oldenbourg-Verlag, pp. 101-104. (ISBN: 978-3-11-034450-9) (20th August 2014)
- Reuter, C., Scholl, S.: Technical Limitations for Designing Applications for Social Media. In: Mensch & Computer 2014 – Workshopband, Hrsg. Koch, M., Butz, A., Schlichter, J. München, Oldenbourg-Verlag, pp. 131-140. (ISBN: 978-3-11-034450-9) (31st August 2014)
- Reuter, C., Ritzakis, M.: Adaptierbare Qualitätsbewertung bürgergenerierter Inhalte aus sozialen Medien. In: Mensch und Computer 2014 – Tagungsband: Interaktiv unterwegs – Freiräume gestalten, Hrsg. v. Butz,A., Koch,M., Schlichter, J., München, Oldenbourg-Verlag, pp.115-124. (ISBN: 978-3-11-034448-6) (2nd September 2016)
- Reuter, C., Ritzkatis, M., Ludwig, T.: Entwicklung eines SOA-basierten und anpassbaren Bewertungsdienstes für Inhalte aus sozialen Medien. In Informatik – Big Data – Komplexität meistern. Stuttgart, Germany: GI-Edition-Lecture Notes in Informatics (LNI). (24th September 2014)
Conferences, Workshops, etc.
- SMEM: Expectations and Challanges (17th November 2016)
- VOST112 Workshop: Demonstration and Evaluation of the EmerGent tools (14th – 15th October 2016)
- Communication Management in Public Administration (26th – 29th September 2016)
- Dissemination oft the EmerGent tools + Case Study interview (26th September 2016)
- 13th International Conference on Web Based Communities and Social Media (1st – 3rd July 2016)
- Project presentation and discussion about future potentials of SMS within VOST (16th – 17th April 2016)
- Presentaiton of the EmerGent project and results as well as participation in workshops about future potentials of social media (22nd to 24th Feburary 2016)
- EmerGent presentation at ISCRAM EU Project Symposium
- EENA Members’ workshop & Meet your MEP (19th – 21st October 2015)
- Common Alerting Protocol (CAP) Implementation Workshop (23rd – 24th September 2015)
- 30-years Jubileumsseminar of Vestlandsforsking (21st September 2015)
- EmerGent at the Open Source Intelligence Dissemination (8th July 2015)
- Council Meeting (4th – 6th June2015)
- EU Project Symposium (27th May 2015)
- World Wide Web Conference (18th May 2015)
- EENA Conference (22nd – 24th April, 2015)
- Attitudes towards the use of Social Media by Emergency Services and Citizens: Initial Findings from the FP7 EmerGent Project, Dr. Thomas Spielhofer
- 112 Social Media Generation in the EMS, Gasper Bizjak
- Social media as a tool supporting making a decision (13th March 2015)
- Social media as a tool supporting emergency services (15th January 2015)
- Using social media as a new way of communication with society in the scope of emergency management (16th October 2014)
- Council Meeting (9th – 11th October 2014)
- Social media as a tool supporting KSRG rescue operations (10th October 2014)
Deliverables
Note: To access a deliverable please contact us
Work Package 2: Impact of Social Media in Emergencies
 |
|
D2.1 |
Concept for Impact Assessment |
31/07/2014 |
|
|
D2.2 |
Impact of Social Media for ES and citizens |
31/12/2014 |
|
|
D2.3 |
Impact of Social Media for ES and citizens using EmerGent concepts, Version 1 |
31/05/2016 |
|
|
D2.4 |
Impact of Social Media for ES and citizens using EmerGent concepts, Version 2 |
31/07/2017 |
|
|
D2.5 |
Continuous citizens and ES involvement over Social Media |
31/04/2017 |
|
 |
D2.6 |
Workshop I and II |
30/04/2016 |
|
|
D2.7 |
Workshop III |
31/03/2017 |
Work Package 3: Analysis of Social Media in Emergencies Today and Tomorrow
|
|
D3.1 |
Usage of Patterns of Social Media in Emergencies |
30/06/2014 |
|
|
D3.2 |
Guidelines for Social Media Integration into existing ES Systems |
31/07/2014 |
|
|
D3.3 |
Interaction Design Patterns for Using EmerGent in Social Apps |
30/06/2014 |
|
|
D3.4 |
User Requirements, Version 1 |
31/10/2014 |
|
|
D3.5 |
User Requirements, Version 2 |
29/02/2016 |
|
|
D3.6 |
End-user based view on Potentials of Social Media Usage for ES and citizens’ involvement in the EMC |
31/10/2014 |
|
|
D3.7 |
Potentials of Social Media Usage by ES and citizens’ involvement in the EMC enabled by EmerGent |
31/05/2016 |
Work Package 4: Information Mining and Information Quality
|
|
D4.1 |
Semantic Data Model, Version 1 |
30/09/2014 |
|
|
D4.2 |
Semantic Data Model, Version 2 |
31/03/2016 |
|
|
D4.3 |
Specification of Mining Methods to develop, Version 1 |
30/09/2014 |
|
|
D4.4 |
Specification of Mining Methods to develop, Version 2 |
31/03/2016 |
|
|
D4.5 |
Information Quality Criteria and Indicators |
31/03/2017 |
|
|
D4.6 |
Specification of Information Mining and Information Quality components |
31/01/2015 |
|
|
D4.7 |
Concept for enhanced Data Visualisation & Filtering |
30/04/2016 |
|
|
D4.8 |
Documentation of Information Mining and Information Quality components |
31/10/2016 |
Work Package 5: Information Collection and Presentation
|
|
D5.1 |
Identification of Social Network Providers and API Design |
30/09/2014 |
|
|
D5.2 |
Design of Information Routing to Emergency Services and Citizens |
31/12/2014 |
|
|
D5.3 |
Design of Information Routing to Emergency Services and Citizens |
31/12/2014 |
|
|
D5.4 |
Information gathering and expected Interfaces |
31/07/2015 |
|
|
D5.5 |
Implementation and Verification of Information Routing and Social Apps, Version 1 |
30/06/2015 |
|
|
D5.6 |
Implementation and Verification of Information Routing and Social Apps, Version 2 |
31/10/2015 |
Work Package 6: Novel Emergency Management in Social Media Generation
|
|
D6.1 |
Specification of the Overall System Architecture |
28/02/2015 |
|
|
D6.2 |
Validation of Components and the integrated System, Version 1 |
31/01/2016 |
|
|
D6.3 |
Validation of Components and the integrated System, Version 2 |
31/03/2017 |
|
|
D6.4 |
User-oriented Evaluation |
31/07/2017 |
Work Package 7: Guidelines, Dissemination, Exploitation and Ethics
|
|
D7.1 |
Dissemination Activities |
31/03/2017 |
|
|
D7.2 |
Dissemination Campaign |
31/05/2017 |
|
|
D7.3 |
Guidelines to increase the Benefit of Social Media in Emergencies |
31/05/2017 |
|
|
D7.4 |
Exploitation activities |
31/07/2017 |
|
|
D7.5 |
Data Protection and Privacy |
31/07/2014 |
|
|
D7.6 |
Continuous Monitoring of Legal Ethical Definitions and Compliance & Measures against improper Use of Data, Version 1 |
31/03/2015 |
|
|
D7.7 |
Continuous Monitoring of Legal Ethical Definitions and Compliance & Measures against improper Use of Data, Version 2 |
31/05/2016 |
|
|
D7.8 |
Continuous Monitoring of Legal Ethical Definitions and Compliance & Measures against improper Use of Data, Version 2 |
31/05/2017 |
|
|
D7.9 |
Ethical Notifications and Approvals |
31/07/2014 |
